Welcome to HAREEVA NATURALS. These Terms & Conditions (“Terms”) govern your access to and use of the HAREEVA NATURALS Website, products, and services. By accessing, browsing, or placing an order through our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our Website.
⸻
1. Eligibility
By using this Website, you represent and warrant that:
* You are legally capable of entering into a binding contract under applicable law.
* The information provided by you is true, accurate, and complete.
* You will use this Website only for lawful purposes and in accordance with these Terms.
HAREEVA NATURALS reserves the right to refuse service, suspend access, or cancel any order if any information provided is found to be false, misleading, or in violation of these Terms.
⸻
2. Products & Product Information
HAREEVA NATURALS offers Ayurvedic Proprietary Medicines and other wellness products through this Website.
We make reasonable efforts to ensure that all product descriptions, images, ingredients, usage instructions, pricing, and other information displayed on the Website are accurate and up to date. However, minor variations in product packaging, colour, appearance, or labelling may occur due to manufacturing updates, photography, display settings, or regulatory requirements.
All products are intended to be used only in accordance with the instructions provided on the product label or packaging and applicable regulatory requirements.
Product information available on this Website is provided for general informational purposes only and should not be interpreted as medical advice, diagnosis, or a substitute for professional healthcare consultation.
Customers are encouraged to read product labels, warnings, dosage instructions, and directions for use before consuming any product.
⸻
3. Pricing & Payments
All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.
Applicable taxes, shipping charges, COD handling charges (where applicable), or promotional discounts will be calculated and displayed during checkout before order confirmation.
While we strive to maintain accurate pricing, typographical errors, technical issues, or system errors may occasionally result in incorrect pricing or product information.
HAREEVA NATURALS reserves the right to correct such errors, cancel affected orders, or refuse any order placed at an incorrect price. In such cases, if payment has already been received, an appropriate refund will be processed in accordance with applicable law.
Payments are processed through secure third-party payment service providers. HAREEVA NATURALS does not store your complete payment credentials, including debit card details, credit card details, CVV, UPI PIN, or net banking passwords.
The availability of payment methods may vary from time to time and will be displayed during checkout.
⸻
4. Orders, Acceptance & Cancellation
Placing an order on our Website constitutes an offer to purchase a product. Acceptance of your order takes place only after your order has been confirmed and accepted by HAREEVA NATURALS.
HAREEVA NATURALS reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to situations involving:
* Product unavailability.
* Pricing or technical errors.
* Suspected fraudulent or unauthorized transactions.
* Violation of these Terms.
* Operational, legal, or regulatory reasons.
Customers may request cancellation of an order within 8 hours of placing the order or before the order is dispatched, whichever is earlier.
Once an order has been dispatched, it cannot be cancelled.
⸻
5. Shipping & Delivery
Orders are processed and delivered in accordance with our Shipping Policy.
Estimated delivery timelines are provided for convenience only and are not guaranteed. Delivery may be affected by courier operations, weather conditions, public holidays, natural disasters, government restrictions, or other events beyond our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Additional terms relating to shipping, delivery attempts, Return to Origin (RTO), and shipping charges are governed by our Shipping Policy.
⸻
6. Returns, Refunds & Replacements
Returns, refunds, replacements, and order cancellations are governed by our Return Policy.
Customers are encouraged to read the Return Policy carefully before placing an order.
Submission of a return or refund request does not automatically guarantee approval. All requests are subject to verification and review in accordance with our Return Policy.
⸻
7. Authorized Resellers & Distribution
HAREEVA NATURALS products are intended to be sold through authorized sales channels only.
Any individual, business, distributor, dealer, wholesaler, retailer, or reseller wishing to commercially distribute or resell HAREEVA NATURALS products must obtain prior written authorization from HAREEVA NATURALS.
HAREEVA NATURALS reserves the right to approve, reject, suspend, or terminate any reseller or distribution relationship at its sole discretion.
Unauthorized use of the HAREEVA NATURALS business name, the HAREEVA™ brand name (trademark application pending), logos, product images, Website content, trademarks (where applicable), or other intellectual property, as well as unauthorized resale, modification of product packaging, or false or misleading product representations, may result in suspension of supply and appropriate legal action.
⸻
8. User Responsibilities
By using this Website, you agree that you will:
* Provide accurate and complete information.
* Maintain the confidentiality of your account information, where applicable.
* Use the Website only for lawful purposes.
* Not interfere with the security or functionality of the Website.
* Not attempt to gain unauthorized access to our systems or data.
* Not upload, transmit, or distribute malicious software, viruses, or harmful code.
* Not misuse the Website for fraudulent, unlawful, or unauthorized activities.
Violation of these Terms may result in suspension or permanent restriction of access to the Website, cancellation of orders, or other actions permitted under applicable law.
⸻
9. Intellectual Property Rights
All content available on this Website, including but not limited to the HAREEVA NATURALS business name, the HAREEVA™ brand name (trademark application pending), logos, product names, product images, graphics, text, designs, icons, videos, documents, software, and other materials, is owned by or licensed to HAREEVA NATURALS and is protected under applicable intellectual property laws.
No part of this Website may be copied, reproduced, modified, distributed, published, displayed, transmitted, or commercially exploited without the prior written permission of HAREEVA NATURALS.
Unauthorized use of the HAREEVA™ brand name, logos, product images, Website content, or any other intellectual property may result in appropriate legal action.
⸻
10. Disclaimer
The information provided on this Website is intended for general informational and educational purposes only.
HAREEVA NATURALS offers Ayurvedic Proprietary Medicines manufactured in accordance with applicable regulatory requirements. Individual results may vary depending on factors such as age, health condition, lifestyle, diet, and adherence to usage instructions.
Nothing on this Website should be interpreted as medical advice, diagnosis, treatment, or a guarantee of any specific outcome. Customers are advised to read the product label and consult a qualified healthcare professional where appropriate before using any product.
Customers should use our products strictly in accordance with the instructions provided on the product label or packaging.
⸻
11. Limitation of Liability
To the maximum extent permitted under applicable law, HAREEVA NATURALS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to:
* Use or inability to use the Website.
* Delays in delivery beyond our reasonable control.
* Temporary interruption or unavailability of the Website.
* Unauthorized access to customer information despite reasonable security measures.
* Customer misuse, improper storage, or improper use of any product.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
⸻
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Subject to applicable law, the courts having jurisdiction over Panna, Madhya Pradesh, India, shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms & Conditions or the use of this Website.
⸻
13. Force Majeure
HAREEVA NATURALS shall not be held responsible for any delay or failure in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, floods, earthquakes, pandemics, epidemics, war, civil unrest, labour disputes, transportation disruptions, government actions, power failures, internet outages, or other unforeseen events.
During such events, our obligations shall be suspended for the duration of the affected period.
⸻
14. Notification of Changes to these Terms & Conditions
We keep these Terms & Conditions under regular review to ensure that they remain accurate and up to date. Any changes or updates will be posted on this page.
HAREEVA NATURALS reserves the right to modify or update these Terms & Conditions from time to time to reflect changes in our business operations, applicable laws, regulatory requirements, or Website functionality.
Any revised Terms & Conditions shall become effective upon their publication on this page, unless otherwise required by applicable law.
We encourage you to review these Terms & Conditions periodically to stay informed about any updates.
⸻
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
HAREEVA NATURALS
* Email: care@hareeva.in
* Website: www.hareeva.in
Our customer support team will make reasonable efforts to respond to your queries as soon as possible.